Frequently Asked Questions

About the guarantee

The seller is responsible for guaranteeing the product and its quality. Mersleak does not offer any warranty on its products. We are committed to delivering orders and will refund the payment if delivery is not made.

We are committed to offering the lowest delivery cost for products across Sudan, while ensuring high quality and excellent service. We also provide ongoing promotions and free delivery on a continuous basis for our customers’ convenience.

Product returns are subject to agreement between the seller and the buyer, following the necessary evaluation.

Your preferred food delivery partner — Mersalak connects sellers and customers in Sudan through an easy-to-use digital platform, with secure payment and fast delivery.We innovate to serve you and simplify your daily life — MIT, always at your service.